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Managed IT in Sydney, supported from Queensland.

We support Sydney businesses from our Queensland offices, with engineers on the ground for scheduled on-site work and projects. Remote-first support with the same written response targets as every client.

How we work here

The helpdesk is in Queensland and the engineers come to Sydney.

Monitoring, patching, helpdesk and security are all delivered remotely, and we do that from Queensland with an all-Australian team. For the work that has to happen in the room, we put engineers on the ground in Sydney.

Scheduled on-site work
Projects, relocations, hardware refreshes and planned visits are delivered by our own engineers, booked in advance so your team knows who is coming and when.
One helpdesk for every client
Sydney clients ring the same on-shore helpdesk and get the same written response targets as every Evolve client. Your ticket lands in the one queue, with the engineers who look after everyone else.
Areas we cover
Sydney CBD, North Sydney, Parramatta, Macquarie Park, the Inner West and the Northern Beaches.
What we do here

One agreement covers the full stack.

Helpdesk, cybersecurity, Microsoft 365, backup, networks and phones for Sydney businesses, managed by one on-shore team. Tap any service for the detail.

AI adoption
Copilot readiness, AI governance and policy, data readiness, automation, training, and measuring the result.
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Managed IT support
Helpdesk, remote and on-site support, device management, and vendor liaison.
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Cybersecurity
Endpoint protection, email filtering, threat monitoring, and compliance.
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Cloud & infrastructure
Microsoft 365, Azure, hybrid cloud, server management, and migrations.
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Backup & disaster recovery
Automated backups, tested restores, and documented continuity plans.
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Network & connectivity
Firewalls, switches, Wi-Fi, VPNs, and site-to-site links that we design, supply and look after.
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Telephony
Cloud-hosted phone systems, handsets, and call routing, set up and managed.
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IT strategy & consulting
Technology roadmaps, budgeting, procurement, and vendor-neutral advice.
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What clients say

Clients who have stayed for decades.

Some of our clients have been with us for more than twenty years. These are their words, as they wrote them.

4.9 on Google
Intelligent advice from intelligent people. The team at Evolve take the trouble to understand our business and in doing so they have introduced real efficiencies. We know we can depend on Evolve's expertise for any IT need.
James Pederson
IT Manager, Newlands Group
Client since 2015
We partnered with Evolve in 1998 and since then they have been solely responsible for the supply, maintenance and upgrading of all of our technology. Evolve excels and continuously exceeds my expectations, particularly in customer service and response times.
Dr Leong Tan
Neurosurgery, Pindara Private Hospital
Client since 1998
Evolve has been supporting our IT needs since 2012. Their managed services model gives us continuity of service and the fixed monthly fee ensures there are no budgeting surprises. We would have no hesitation in recommending their services.
Ian Cottle
Manager, Burleigh Golf Club
Client since 2012
Your local IT team

27 people who answer your calls.

Every job, from a quick fix to a major project, is done by someone on our payroll in one of our two Queensland offices, and most of them have known your business for years.

Meet the full team →
  • Daniel Bilton, C.E.O.
  • Thomas Jones, Operations Manager
  • Richard Johnstone, C.F.O.
  • Sebastien Huwart, Implementations & Projects Manager
  • Rom Araujo, VP of Growth
  • Beth Bilton, Accounts & Procurement Officer
  • Allyson Skipper, Office Manager
  • Aaron Milne, Team Leader

Start with a look at your Sydney environment.

We look at what you have before we talk about what you need.

Talk to us →