# Evolve Technologies > Evolve Technologies is a managed service provider (MSP) with offices in Southport on the Gold Coast and in Toowoomba, Queensland, Australia. It provides managed IT support, cybersecurity, cloud and infrastructure, backup and disaster recovery, networking, telephony and IT strategy to small and medium businesses, and has operated since 1993. Evolve Technologies QLD Pty Ltd (ABN 51 060 775 984) is a managed service provider founded in 1993, with offices in Gold Coast & Toowoomba, Australia. This file indexes the public website at https://evolvetech.com.au/ for LLM and agent consumption. A plain-text concatenation of every page is at https://evolvetech.com.au/llms-full.txt. ## Services - [AI Adoption & Copilot](https://evolvetech.com.au/services/ai-adoption/): Microsoft 365 Copilot set-up, an AI policy, permissions and data labelling, automation, staff training and a ninety-day review, from Gold Coast engineers. - [Backup & Disaster Recovery](https://evolvetech.com.au/services/backup-recovery/): Automated backups, encrypted off-site storage, monthly test restores and documented recovery plans for Gold Coast businesses. - [Cloud & Infrastructure](https://evolvetech.com.au/services/cloud-infrastructure/): Microsoft 365, Azure, server management and migrations for Gold Coast and Brisbane businesses, planned and run by Evolve Technologies engineers. - [Cybersecurity](https://evolvetech.com.au/services/cybersecurity/): Endpoint protection, email security, MFA, threat monitoring, and compliance. Layered defence aligned to the SMB1001:2026 framework. - [IT Strategy & Consulting](https://evolvetech.com.au/services/strategy-consulting/): Technology roadmaps, budgeting and vendor-neutral procurement advice for Gold Coast businesses, with each recommendation costed and dated. - [Managed IT Support](https://evolvetech.com.au/services/managed-it-support/): Helpdesk, remote and on-site support, device management and vendor liaison from engineers on the Gold Coast and in Toowoomba, under a monthly agreement. - [Network & Connectivity](https://evolvetech.com.au/services/network-connectivity/): Firewalls, Wi-Fi, VPNs, site-to-site links and business-grade internet for Gold Coast businesses, designed and managed so the network stays up. - [Telephony](https://evolvetech.com.au/services/telephony/): Business phone systems for Gold Coast and Brisbane businesses. Hosted PBX, VoIP, handsets, Teams calling and call routing, managed by Evolve Technologies. ## Industries - [Automotive IT Support](https://evolvetech.com.au/industries/automotive/): Managed IT for dealerships and workshops. eraPower and DMS support, workshop Wi-Fi, links between sites and customer data security. - [Construction IT Support](https://evolvetech.com.au/industries/construction/): Managed IT for construction firms. Site-to-site links, Insula Framework and Procore support, and managed tablets for field crews. - [IT for Medical Practices](https://evolvetech.com.au/industries/medical/): Managed IT for Gold Coast medical practices. Best Practice and Medical Director support, encrypted patient record backups and after-hours maintenance. - [IT Support for Accountants](https://evolvetech.com.au/industries/accounting/): Managed IT for accounting practices. MYOB, Xero, HandiSoft and Reckon support, controlled access to client files and backups kept for five years. - [IT Support for Law Firms](https://evolvetech.com.au/industries/legal/): Managed IT for law firms on the Gold Coast and in Brisbane. LawMaster and LEAP support, document security, backups and compliance from Evolve Technologies. - [Strata Manager IT Support](https://evolvetech.com.au/industries/strata/): Managed IT for strata managers on the Gold Coast and in South East Queensland. StrataMax support, secure owner data, document retention and tested backups. ## Locations - [Managed IT Support Brisbane](https://evolvetech.com.au/locations/brisbane/): Managed IT support for Brisbane businesses. Remote helpdesk from the Gold Coast, with engineers travelling up for scheduled on-site work and projects. - [Managed IT Support Gold Coast](https://evolvetech.com.au/locations/gold-coast/): Managed IT support for Gold Coast businesses from our Southport head office. Helpdesk and scheduled on-site visits from Coolangatta to Logan, since 1993. - [Managed IT Support Sydney](https://evolvetech.com.au/locations/sydney/): Managed IT support for Sydney businesses. Remote helpdesk and monitoring from Queensland, with engineers travelling down for projects and on-site work. - [Managed IT Support Toowoomba](https://evolvetech.com.au/locations/toowoomba/): Managed IT support for Toowoomba and Darling Downs businesses from our Rome Street office. Scheduled on-site visits, cybersecurity and backup. ## Case studies - [$1.5 million saved on carrier bills](https://evolvetech.com.au/case-studies/automotive-telstra-savings/): An automotive group has saved over $1.5 million in Telstra fees after one internal attempt and one with another provider stalled. Evolve ran the review. - [90 workstations replaced in waves at Tuff Group](https://evolvetech.com.au/case-studies/manufacturing-hardware-refresh/): Tuff Group needed 90 ageing workstations replaced across factory and office sites in Toowoomba and Brisbane. We staged the rollout around production. - [A new office for OMB Solicitors, open on day one](https://evolvetech.com.au/case-studies/legal-office-relocation/): OMB Solicitors moved into a new Southport building in late 2022. Evolve ran the site survey, built the cloud environment and coordinated the vendors. - [One network across four offices for a regional builder](https://evolvetech.com.au/case-studies/construction-multi-site/): A builder with offices in Southport, Robina and Toowoomba went from ad-hoc site networks and USB file sharing to one network with secure remote access. - [Quarter-end back inside business hours for a strata manager](https://evolvetech.com.au/case-studies/strata-stratamax-cloud/): A 15-workstation strata manager running StrataMax moved to a cloud platform sized for its workload, with redundant internet and tested backups. - [Zone Planning Group's project files moved to SharePoint](https://evolvetech.com.au/case-studies/urban-planning-sharepoint-migration/): Zone Planning Group kept its project files on an ageing NAS with copies in two remote offices. Evolve moved them to SharePoint, split by year and region. ## Company - [About Us, Managed IT Since 1993](https://evolvetech.com.au/about/): Evolve Technologies has provided managed IT on the Gold Coast since 1993, from two Queensland offices, to legal, medical, construction and strata clients. - [AI Strategy Session](https://evolvetech.com.au/ai-strategy-session/): A 60-minute AI strategy session for owners and managers on the Gold Coast, in Brisbane and Toowoomba. You leave with a written roadmap of what to do first. - [Careers](https://evolvetech.com.au/careers/): Work at Evolve Technologies on the Gold Coast or in Toowoomba. Clients across six industries and a career path from helpdesk to team leader. - [Contact](https://evolvetech.com.au/contact/): Get in touch with Evolve Technologies. Gold Coast and Toowoomba offices, phone, email, or send us a message about your next project. - [End of Life](https://evolvetech.com.au/end-of-life/): End-of-support dates for Windows, macOS and browsers, what stops on that date, and how to plan the upgrade before the patches end. - [How We Work](https://evolvetech.com.au/how-we-work/): Experts, not salespeople. How we compare with typical IT providers, the four stages of an engagement and the response targets in every agreement. - [Managed IT FAQ](https://evolvetech.com.au/faq/): Answers to common questions about managed IT services, pricing, onboarding, response times, switching providers, and what happens if you leave. - [Our Team](https://evolvetech.com.au/team/): The Evolve Technologies team: engineers, helpdesk and leaders in our Gold Coast and Toowoomba offices, supporting Queensland businesses since 1993. - [Security](https://evolvetech.com.au/security/): How Evolve Technologies protects client data and systems. Background checks, MFA, access controls, audit logs, and incident response. ## Optional - [Case Studies](https://evolvetech.com.au/case-studies/): Evolve Technologies case studies: cloud migrations, an office move, carrier savings and a four-site network for Gold Coast, Brisbane and Toowoomba clients. - [IT Services for Gold Coast Businesses](https://evolvetech.com.au/services/): Managed IT services for Gold Coast and Brisbane businesses. Helpdesk, cybersecurity, Microsoft 365, backup and phones in one Evolve Technologies agreement. - [IT Support by Industry](https://evolvetech.com.au/industries/): Managed IT for legal, medical, construction, accounting, strata and automotive businesses across South East Queensland, plus other industries. - [Locations](https://evolvetech.com.au/locations/): Evolve Technologies offices in Southport and Toowoomba, with managed IT support for Brisbane and Sydney businesses. How we cover each city. - [Privacy Policy](https://evolvetech.com.au/privacy/): How Evolve Technologies collects, uses, stores and discloses personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. - [Remote support](https://evolvetech.com.au/remote-support/): Start a remote support session with an Evolve Technologies technician. Enter the code you were given to share your screen with our helpdesk. - [Website Terms of Use](https://evolvetech.com.au/terms/): Terms of use for the Evolve Technologies website. Managed IT engagements with our Gold Coast and Queensland clients are covered by separate signed agreements. - [Full content](https://evolvetech.com.au/llms-full.txt): every page as plain text in one file - [Sitemap](https://evolvetech.com.au/sitemap.xml): XML sitemap of every page - [RSS](https://evolvetech.com.au/index.xml): feed of dated content (case studies)