Our engineers support LawMaster, LEAP and the files behind them.

LawMaster and LEAP sit on servers and a Microsoft 365 tenancy that we manage, with InfoTrack, SpeechExec and Dragon Legal on the workstations around them. The document stores are backed up, and access to each matter is set per role.

  • LawMaster
  • LEAP
  • InfoTrack
  • Philips SpeechExec
  • Dragon Legal
  • LexisNexis
Deadlines and confidentiality

Filing deadlines and client confidentiality set the IT requirements.

The practice management system has to be up on the day a filing is due, and the law society's conduct rules and the Privacy Act set how client information is held and who may open it.

Document security & confidentiality
Client files, trust account records and privileged communications need access controls, encryption and an audit trail, and a breach of privilege is a professional conduct matter as well as a privacy one.
System uptime during court deadlines
The practice management system, the document platform and the InfoTrack connection all have to be up in the hours before a filing is due. The after-hours maintenance and the performance monitoring below are built around that.
Record keeping and trust account rules
Law society rules and trust account audits set requirements for record keeping and information security. Retention in Microsoft 365, access logging and backup retention are the IT side of meeting them.
Managed desktops & practice management

Updates go on after the firm closes.

The workstations, servers and practice management platforms the fee earners use all day are managed and monitored by our helpdesk.

Windows and application updates are applied after hours, and performance monitoring on the document server flags a slowdown as it starts.

Email security & data loss prevention

Privileged material stays inside the firm.

Inbound email is filtered, sensitive attachments are encrypted and data loss prevention policies in Microsoft 365 stop a confidential document being forwarded outside the firm by accident.

The same policies cover trust account correspondence, and the audit trail shows who sent what to whom.

Backup & disaster recovery

A deleted matter file comes back the same day.

Document stores and Microsoft 365 mailboxes are backed up automatically, and a deleted file or mailbox is restored from the most recent copy.

The recovery plan sets out the order the systems come back in after a server failure.

Case study

The new office opened on day one.

A modern office interior with a meeting table and glass partitions
Legal

A new office for OMB Solicitors, open on day one

OMB Solicitors moved into the top two floors of a new five-level Southport building in late 2022. We ran the site survey and changed the cabling and electrical plans to double the power points and network drops at each desk, built a cloud-based environment in which staff hot-desk and new hires sign in without a setup day, and coordinated the print, ISP and legal-software vendors. When the ISP missed the install date and its wireless backup failed, two load-balanced 4G services carried the office across both floors.

Read the full story: A new office for OMB Solicitors, open on day one
What clients say

Clients who have stayed for decades.

Several of these clients have been with us for more than twenty years.

4.9 on Google
Evolve's managed service option has been the perfect solution to managing all our IT requirements. They are responsive, helpful both remotely and onsite when needed, and have assisted us to implement appropriate measures in response to emerging cybersecurity issues within our industry. I would recommend Evolve to any business.
Samantha Donaldson
C.F.O., Donaldson Law
Client since 2018
Law firm questions

Law firms raise LawMaster, LEAP and office moves with us.

Does Evolve Technologies support LEAP and LawMaster?
Yes, along with InfoTrack, Philips SpeechExec and Dragon Legal. Evolve Technologies manages the workstations, servers and Microsoft 365 tenancy behind them for law firms on the Gold Coast and in Brisbane. Patching runs after hours, matter files are backed up and restore-tested, and document access is controlled and logged to meet professional obligations.
Can Evolve Technologies manage an office relocation for a law firm?
When OMB Solicitors moved into a new five-level Southport building, Evolve Technologies ran the site survey, cabling plan, cloud build and vendor coordination, and the firm opened on day one even after the ISP missed its install date. For a move we coordinate the electricians, cablers, carrier, print and legal-software vendors.
IT for law firms

The partners get a report on the IT behind LawMaster or LEAP.

The review covers the servers, the Microsoft 365 tenancy and the backups behind the practice management system, and the report lists what to fix in order of risk.