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Quarter-end back inside business hours.

A strata manager running StrataMax across 15 workstations was losing admin time to slow quarter-end reporting, backups that had never been test-restored and a run of printer and scanner faults. We moved StrataMax onto a cloud platform sized for the firm's current workload, added a second internet service and rebuilt the workstations on a standard image.

Before the move

StrataMax was timing out at quarter-end.

StrataMax was hosted on hardware specified three years earlier for a smaller firm. Levy runs and quarter-end reports ran slowly, locked and timed out under the load the firm now put through them.

Quarter-end stretched past 6 pm
End-of-quarter reporting took hours longer than it should have, and the admin team stayed late every quarter to finish it.
Backups that had never been restored
Backups were running, but no restore had ever been tested, so the firm did not know whether its levy history and owner contact data could be recovered.
Printer, signature and logout faults
Printers would not scan to folders, email signatures would not stay consistent, and one workstation kept logging people out. The admin team was spending part of each week on them.
StrataMax in the cloud

We moved StrataMax onto a cloud platform.

The new platform was sized for the levy runs and quarter-end reporting the firm carries today.

The cutover ran in a quiet window between levy runs, and staff kept the same StrataMax screens and logins they had before.

Redundant internet

A second internet service fails over automatically.

We installed a second internet service alongside the primary and configured automatic failover between them.

Failover between the two needs no action from staff.

Workstations and backups

All 15 workstations run from one standard image.

A new workstation is built from the image in about an hour. Setting each one up by hand had taken a day.

Daily backups of StrataMax data and the firm's document stores were set up at the same time.

Quarter-end now

Quarter-end reporting now finishes in the afternoon.

The reports that used to keep the admin team past 6 pm finish within the working day, and levy runs no longer lock or time out.

The printer and workstation faults are gone
Scan-to-folder, the email signatures and the workstation that kept logging people out were all fixed in the rebuild, and the tickets for them stopped.
Owners still get through during an outage
When the primary service drops, the office moves to the second service, StrataMax stays up and owners still get through.
A test restore every month
StrataMax data and the document stores are backed up daily, a test restore runs each month and the recovery steps are written down, so years of levy history can be recovered.

Read about the services and places behind this project.

Cloud & infrastructure
Microsoft 365, Azure, hybrid cloud, server management, and migrations.
Service page
Backup & disaster recovery
Automated backups, tested restores, and documented continuity plans.
Service page
Network & connectivity
Firewalls, switches, Wi-Fi, VPNs and site-to-site links, designed and supplied by us and monitored around the clock.
Service page
Managed IT support
Tickets, scheduled site visits, patching, monitoring and the vendor calls, under a monthly agreement.
Service page
Strata
StrataMax environments are sized for quarter-end, and owner correspondence is retained in Microsoft 365.
Industry page
Gold Coast
Head office in Southport. Scheduled on-site visits from Coolangatta to Logan.
Managed IT on the Gold Coast

Tell us where StrataMax runs today.

We size a platform for the workload your StrataMax carries and plan the cutover around your levy cycle.

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