90 workstations replaced in waves around the production schedule.

Tuff Group makes custom 4WD and truck accessories at manufacturing sites in Toowoomba and Brisbane. We replaced 90 ageing workstations across both sites, on office desks and factory-floor stations, in waves timed to the production schedule.

The ageing fleet

The workstations were out of warranty and parts were scarce.

Tuff Group's workstations had been getting slower for years, all of them were out of warranty, and replacement parts were getting harder to source. The slowdown was costing time across 150 staff.

Failures landed one device at a time
Failures came at random across the factory floor and the offices. Whoever was affected waited on a loaner or worked around the gap until the device could be repaired or a replacement found.
Factory stations are part of the line
A factory-floor station that is offline stops the work at that point of the line, so a shutdown for a rollout was ruled out at both sites.
Christmas set the deadline
The rollout had to finish before the Christmas slowdown, when site access and freight both get harder, and still leave enough time to deploy 90 units in waves.
The cost comparison

We put a figure on what the slowdown was costing.

Our engineers had seen the symptoms on site visits, so we brought Tuff Group's management a costed comparison before recommending the work.

Slow workstations were costing roughly 13 minutes per staff member per day, about 5.5 days a year each. Across 150 staff, that lost time cost more than the replacement hardware, and the comparison was the basis on which management approved the refresh.

Hardware selection

We specified models already running at other manufacturing sites.

We had deployed the recommended models at other manufacturing clients and seen them run through factory-floor heat, dust and rough handling.

The quote listed those models as options, with the spec picked for the workload Tuff Group's factory stations carry.

Deployment in waves

Each wave was sized to what the line could absorb.

We took delivery of all 90 units up front, stored them on site, and deployed them in segments that fit Tuff's production schedule and Christmas calendar.

The size of each wave was set by how many stations could be cut over without affecting the line, and Tuff Group set the order of the waves.

After the rollout

All 90 workstations are in at both sites.

The last wave went in before the Christmas slowdown, and the Toowoomba and Brisbane lines ran every shift through the rollout.

Tickets about slow machines have stopped
Tickets about slow workstations had been a steady share of the support queue before the refresh and have stopped arriving since.
No wave waited on freight
Taking delivery of the full order up front meant no wave depended on freight arriving during the Christmas period.
The next refresh will follow the same plan
Tuff Group's next refresh will use the same approach: hardware already proven at similar sites, units delivered before deployment, and waves set by the production schedule.

Ask us to cost the slowdown in your workstation fleet.

We put a figure on the lost time first, then stage the rollout in waves around your production schedule.